15th July 2023
I just wanted to say how impressed I was by the quality service and efficiency of your team. Organising a quote for NDIS was simple via the website and the products arrived within 24 hours of payment being made. The initial provider that had been suggested to me previously took close to six weeks before the product arrived. I will certainly be recommending you to other families requiring continence products. Kindest regards,


Melissa, Sebastopol VIC 3356


10th March 2022 

All in all The Nappy Shop does an amazing job, so keep it up and thank you.

Tamara, Pacific Pines QLD 4211


4th March 2022 


Just wanted to say what an awesome company you guys have created. Everything is always updated - easy to order from - fast turn around - notified of status - absolutely perfect !!!! Thank you. 

Lisa, Pimpama QLD 4209   


16th November 2021                                                                                             

I just want to say a quick thank you for your excellent, speedy service. It's not easy getting things by mail these days, but both deliveries have come super fast. So thanks!                                                      

Charlotte, Fitzroy VIC 3065                                                                                                              

2nd May 2021                                                                                                          

Thank you for the last four years of wonderful service. You saved me with your next day deliveries. The bambo nappies are a class apart! 
Our household has completely grown out of nappies. Lovely to get through that pooey phase of life. My two year old included, fully toilet trained. 
I will continue to purchase all of my home supplies from you always. Thanks again for your great service and wonderful business.
Lulu, Balwyn VIC 3103
15th Feb 2021                                                                                                         

Amazing service guys!!! So happy as I left my sons supply till it was very low and you were super quick getting the nappies dispatched. Thanks for such efficient delivery of goods, Regards one very happy customer!

Jarelle, North Haven SA 5018

8th Feb 2021
Hello I have received my order, I just wanted to say thank you I can’t believe how quick your service was. Have a lovely week.
Zainab, Truganina VIC 3029

18th Jan 2021

Thank you so much for maintaining contact and for the easy transaction. Your website was very easy to purchase things via ndis

Laura, Narre Warren VIC 3805


1st April 2020

Hi !! I just wanted to thank you for your amazing delivery
service ! I was so happy to have received both my previous
orders so quickly ! & even when there was a tiny mistake in the process of my order, i was immediately contacted & substituted with something very similar. I’m very pleased to have found your site & would definitely purchase from here again & share amongst my family & friends! :)

Sarah, Chester Hill NSW 2162


8th November 2019

I feel like you delivered faster than it would have taken me to do a return trip to the shops. I have no words. Outstanding.

Shoshana, Oakleigh East VIC 3166


24th September 2019

I’ve just received the new box of pull up nappies on my door step. Thank you so much. I am so impressed by your service and response. We will certainly be continuing to use The Nappy Shop and tell all our friends! Thanks again.

Tess, Northcote VIC 3070


4th July 2019

Thank you so much Kate…. So appreciate your help, as usual. You have made Tracys transition to motherhood so much easier. 

Bev, Ascotvale VIC 3032


3rd May 2019

Thanks so much for your prompt reply and understanding, we really appreciate the great customer service. Also thank you for processing the refund and arranging the store credit. We will be returning to your website to buy from you in the coming weeks.

Blair, Beaconsfield WA 6162


7th March 2019

Just wanted to send a big thanks - package arrived today and I’m so pleased with everything. Looking forward to shopping with you in the future!

Karli, Sapphire Beach NSW 2450


22nd December 2018

Hi Kate,

Just wanted to wish you and your team a Merry Christmas!

Your same-day delivery has saved us so many headaches with last minute requirements, we’re so happy to have found you!

Thanks for always being so accommodating.

Happy holidays and all the best for 2019

Catherine, Donvale VIC 3111



14th December 2018

Thank you for your assistance over these years.  We finally no longer require nappies! Wonderful business and amazing service. It has been huge time saver having the nappies delivered. Have a lovely Christmas.

Olivera, Ashburton VIC 3147
20th November 2018

Thank you so much Kate for the wonderful service. My wife and I have been very impressed with the Nappy Shop so far, and we look forward to continuing to shop with your company!   

Joel, Doncaster East VIC 3109                                                                                                                                                                                                           

16th October 2018

GOOOOD Morning,.  Just to let you know Huggies arrived this morning. All perfectly delivered. Thank you. Now I know the 1st batch have arrived in good order I will just send through new order as they need and carry on from there.  Just wanted to advise. Have a good day.  ( I wish everything would go in life as seamlessly as with your company )  ha ha!

Sandra, Heathmont VIC 3135                                                                                                                                                                                                          

8th January 2018

Amazingly fast turnaround time - our order has already been delivered!

Melanie, North Fitzroy VIC 3051


4th January 2018

Despite me just missing the 1pm cut off, you delivered today! Thank you so much for your amazing service.... I was cutting it fine on having enough toddler nappies to get me through! Have a great day!

Catriona, Brunswick West VIC 3055