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  • About Us

    Our Story began in July 2003

    Back in 2003, before online shopping The Nappy Shop was established by us Chris & Kate (Mother & Daughter team)! 

    We offered all the brands of nappies, wipes and change creams that were available back in 2003 which we could count on one hand! Over the years our range has grown and we now stock the widest range of quality nappies, baby wipes and nappy changing accessories and we continue to add great brands to our collection.

    There was also not much choice for parents when it came to disposable nappies and there were certainly no Eco disposable nappies in Australia that were widely available in USA, UK and Europe. So we were the first shop to offer parents Eco friendly disposable nappy options for their babies.

    How our Fast Free Delivery Evolved

    As we are both Mum’s, we can’t recall the number of times we got down to the last few nappies and had to make a mad rush to the supermarket with baby in toe to get nappies to then lug a big bulky heavy box or pack of nappies home among other groceries.  If we didn’t have room in the trolley for the bulk economy box, a packet would suffice but we would be back again  in a day or so in need of more nappies!

    We thought, if only there was a nappy shop that delivered nappies baby wipes and all your nappy changing essentials super quick and left them quietly on the door step with out knocking ensuring a sleeping baby is not woken. 

    Well that is what we did and phone orders started rolling in! A few years later, online shopping came about and we expanded our free delivery service of nappies and baby wipes Australia wide. Although we are unable to deliver same day interstate, it is our aim to dispatch quickly. Usually delivery is next day to Sydney and Adelaide and a little longer for other states.

    August 2018 

    In August 2018, after 15 years we outgrew our retail shop located on Burke Road, Kew in Melbourne and decided to move accross town to a warehouse in  Braeside where we could continue to grow our online business. 

    Although we don't have a retail space, we do offer NO-Contact pick up service for online orders if you live locally. 

    November 2021

    After 3 years at our Braeside Warehouse we moved 5km down the road to a bigger Warehouse in Chelsea Heights Melbourne where we will continue to grow our online business.

    August 2023

    The Nappy Shop is still owned and operated by Chris & Kate (Mother & Daughter team!) where Kate is the manager and Chris is enjoying semi retirement working reduced hours! With over 17 years of experience delivering baby essentials you can be sure to expect the best service and quality baby products on offer with super fast dispatch and delivery times Australia wide. 

    Exceptional Service

    Our aim is to always provide exceptional advice and service. As well as our own experience, we have an abundance of information and experience when it comes to trouble shooting leaky nappies, nappy rash or any other nappy related issue you may be having.


    Best Regards,

    Kate & Chris
    The Nappy Shop