Contact Us

Christmas Trading / Office Closure

We will be Shipping Online Orders throughout the holiday season but our Office will be Closed from 1:00pm 24/12/20 and re-open 4th Jan 2021 

Phone & Email Closure
We will not be responding to any enquiries, phone calls or emails during this time. We will respond as soon as possible upon our return from 4th January 2021.

Click & Collect Closure
Click & Collect option won't be available between 25/12/2020 - 03/01/2021.

NDIS Department Closure
Our NDIS departmant will also be closed. All Unpaid NDIS funding Online Orders will be processed upon our return from the 4th January 2021.

Please see our Trading/Office Closure during the Christmas period:

Wed 23rd Dec 2020   8.30am - 5pm
Thur 24th Dec 2020    8:30am – 1pm 

Fri 25th Dec 2020       Christmas Day (closed)
Mon 28th Dec 2020    Boxing Day Public Holiday (closed)
Tue 29th Dec 2020     Warehouse Dispatching Online Orders (Office Closed)
Wed 30th Dec 2020    Warehouse Dispatching Online Orders (Office Closed)
Thu 31st Dec 2020     Warehouse Dispatching Online Orders (Office Closed)
Fri 1st Jan 2021          New Year’s Day (closed)
Mon 4th Jan 2021       7:00am – 5pm (Office & Warehouse Open)
                                    (normal trading resumes ) 


1300 NAPPY SHOP (1300 627 797)

Phone orders welcome.

If we are unavailable to take your call, please leave a message with your name, phone number and order or enquiry and we will process your order or call you back as soon as we can.

NO Contact Pick Up for Online & Phone Orders 

Warehouse 3/19 Mills Road, Braeside VIC 3195

8.30 AM - 3.30 PM (Mon- Fri)
Closed Weekends and Public Holidays


Fill out our online enquiry form below and one of our staff members will respond to you as soon as we can.


Ask us on Facebook or send us a Facebook private message at facebook/thenappyshop and one we will get back to you as soon as we can.



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