Shipping Information

Peak Courier Notice - November & December 2019

Please allow a little extra time for your delivery to arrive via Courier. We promise to Deliver* or Dispatch your order Same Day if you order by our cut off times right up until Christmas Eve 24th December 2018.

Free Delivery

We guarantee fast, convenient and reliable Free Home Delivery service every time you order for orders over $99 to most of Australia (excludes QLD, WA  and some remote area's). 

Cheap Delivery Charge

If a delivery charge applies (orders under the minimum for free delivery or you live in QLD, WA or a remote area), it will be automatically calculated at checkout.

Melbourne, Sydney & Adelaide                           $9.95
Country VIC                                                        $14.95
Launceston & Hobart                                          $11.95   
QLD & WA                                                           From $9.95

All other areas                                                     Subsidised Cost  

 

Melbourne Metro - Same or Next Day delivery

We deliver same day to selected Melbourne suburbs when you order by 11am Mon-Fri. View our list of Same Day Delivery Suburbs

We quietly leave your delivery at the Front door or nominated spot and we don't normally ring the door bell in case your baby is sleeping!

 

All Other Area's - Same Day Dispatch

Order by 10:00 am AEST Monday-Friday and we will Dispatch your order Same Day to all area's that fall outside our same day delivery radius.

Street Address Only for Bulky Items (No PO Boxes)

Please ensure a street address is provided unless the order contains only small items that will fit into Australia Post Satchel up to 5kg. We can not deliver bulky items to PO Boxes.

Shipping Companies We Use

We use a range of couriers to offer you the best possible service Australia wide. All local deliveries are done by The Nappy Shop staff and for everywhere else we use Couriers Please, First Transport, Sendle, Australia Post and Fastway.