Shipping Information

30/9/21 - Courier Delivery Update

We continue to dispatch Online Orders Australia Wide within 1 business day. However please expect delivery delays as the courier's that we use are reporting extremely high unprecedented freight volumes at the moment. Our courier partners are doing everything they can to minimise these delivery delays as much as possible including extra drivers and delivering on weekends as well as part deliveries, where rather than hold up the whole delivery waiting for all boxes, the driver's will deliver what they have at the time.

The unprecedented surge in freight has been due to multiple Australia Post pauses on pick ups therefore more freight has been sent via our courier partners. There has also been numerous other courier carrier strikes. We understand that these delivery delays are frustrating and we appologise for the inconvenience these delivery delays may cause.

If you live in Melbourne within 15kg, you can select our Express Delivery option (which is not effected) at checkout for guaranteed same day delivery for orders placed before 11am Monday-Friday. Plus we are also open for Click & Collect orders.

Free Delivery on Orders over $99*

*Excludes QLD, WA, All Regional and Remote area's.

Brisbane & Perth Free Delivery on orders over $149.

Delivery Charges

If a delivery charge applies (orders under the minimum for free delivery or you live in QLD, WA, Regional or remote area), it will be automatically calculated at checkout.

Melbourne, Sydney, Canberra & Adelaide:          $10.95
Country VIC:                                                         $14.95
All other area's:                                             From $9.95                                       

Melbourne Metro - Usually Delivered Same or Next Day

Orders placed before 11:00am Mon-Fri will be dispatched the same day with a chance of same day delivery.

Express Local Delivery -  from $14.95 

We offer Same Day Express local delivery when "Express Local Delivery" option is selected at checkout. Please Note: The cut off time for Same Day Express Local Delivery Option is 11:00am Mon-Fri.

Street Address Only (NO PO Boxes Please)

Please ensure a street address is provided as we use Couriers and they are unable to deliver to PO boxes.

Shipping Companies We Use

We use a range of couriers to offer you the best possible service Australia wide. Some of the Couriers we use are Couriers Please, First Transport, Sendle, Fastway, TNT and Toll Ipec.

Pre Christmas Delivery*

Melbourne, Sydney & Brisbane - Order by 10th December 2021

Adelaide - Order by 9th December 2021

Perth, Darwin, NSW & SA Country -  Order by 3rd December 2021

VIC Country - Order by 2nd December 2021

TAS & Country QLD - Order by 1st December 2021

NT Country - Order by 29th November 2021

WA Country - Order by 26th November 2021

*Deliveries booked after these dates may still arrive in time, however, we cannot make any assurances.The above information is a guideline only and is subject to change as a result of unforeseen incidents and circumstances that are beyond our control. As this is an extremely busy time of year, we recommend that you place oders as early as possible.

Subscribe

Subscribe and Save!