As an online business of essential products we are open and dispatching orders on time however due to our delivery partners been busier than ever there may be delays which are out of our control. Due to unprecedented high demand there are some items that are out of stock however it is constantly been replenished.  EXCHANGES WILL BE AT OUR DISCRETION & LENGTHY DELAYS TO PROCESS SO PLEASE CHOOSE CAREFULLY

Shipping Information

Free Delivery

We guarantee fast, convenient and reliable Free Home Delivery service every time you order for orders over $99 to most of Australia (excludes QLD, WA  and some remote area's). 

Cheap Delivery Charge

If a delivery charge applies (orders under the minimum for free delivery or you live in QLD, WA or a remote area), it will be automatically calculated at checkout.

Melbourne, Sydney & Adelaide                           $9.95
Country VIC                                                        $14.95
Launceston & Hobart                                          $11.95   
QLD & WA                                                           From $9.95

All other areas                                                     Subsidised Cost  

Melbourne Metro - Same or Next Day delivery

The Nappy Shop Delivery

We deliver same day when "Express Local Delivery" option is selected at checkout to selected Melbourne suburbs when you order by 11am Mon-Fri. View our list of Same Day Delivery Suburbs
We quietly leave your delivery at the Front door or nominated spot and we don't normally ring the door bell in case your baby is sleeping!

All Other Area's - Same Day Dispatch

Order by 11:00 am AEST Monday-Friday and we will Dispatch your order Same Day.

Street Address Only for Bulky Items (No PO Boxes)

Please ensure a street address is provided unless the order contains only small items that will fit into Australia Post Satchel up to 5kg. We can not deliver bulky items to PO Boxes.

Shipping Companies We Use

We use a range of couriers to offer you the best possible service Australia wide. All local deliveries are done by The Nappy Shop staff and for everywhere else we use Couriers Please, First Transport, Sendle, Australia Post and Fastway.

 

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